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CONTACT US

We're here to help.

Questions about an order, selling on Recommend, riding with us, or working together — pick the quickest way to reach us below.

FASTEST HELP

Already ordering? Ask in the chat.

A real person on our team can see your order and take over the conversation.

Open the chat
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HOW CAN WE HELP?

Choose what you need.

  • CUSTOMERS

    Help with an order

    Late, wrong or missing items, or a payment question. Ask in the chat — it's quickest.

    Open the chat
  • VENDORS

    Your store & payouts

    Sign-up, verification, orders or withdrawals. Include your business name.

    Email vendor support
  • RIDERS

    Riding with us

    Joining, deliveries or earnings. Include the phone number you signed up with.

    Email rider support
  • BUSINESS

    Partnerships & press

    Working with us, media enquiries and interviews.

    Email us
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SEND US A MESSAGE

Tell us what's going on.

What is it about?

We only use your details to reply to you.

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QUICK ANSWERS

You might not need to write.

See all questions

  • Where is my order?

    You get an update in the chat at each step. Open your orders in the app to see its status and your delivery code.

  • How do I pay? Is it safe?

    You pay inside the chat through Paystack, by card, bank transfer or USSD. Your card details go to Paystack, never to us or the vendor.

  • How do I start selling?

    Sign up in the vendor app, verify your business, and list your products. It's free to join.